Privacy
Policy

When you place an order or create a Members account, we collect your name, email address, shipping address, and payment information. Payment data is processed securely by our payment provider and is never stored on our servers.

When you browse our site, we automatically collect certain technical information — including your IP address, browser type, referring URL, and pages visited — to help us understand how visitors use Meiamor and to improve your experience.

If you subscribe to our newsletter or contact us directly, we retain the information you provide solely for the purpose of that communication.

We use your information to fulfil and ship your orders, send order confirmations and shipping updates, and respond to customer service enquiries.

With your consent, we may send you editorial content, new product announcements, and exclusive member offers. You may withdraw consent at any time by clicking "Unsubscribe" in any email or by contacting us directly.

We analyse aggregated, anonymised usage data to improve our website, product pages, and overall experience. This data cannot be used to identify you personally.

We use strictly necessary cookies to keep your shopping cart intact and to maintain your session when you are logged in to your Members account. These cookies are essential and cannot be disabled without affecting site functionality.

We also use analytics cookies (with your consent) to understand how visitors navigate our site. You may manage your cookie preferences at any time through your browser settings.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We share your information only with trusted service providers who assist us in operating our website and fulfilling orders — including our payment processor, shipping carriers, and email platform. These providers are contractually bound to use your data only as directed by us.

We may disclose your information if required by law, court order, or governmental authority.

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Order records are retained for seven years for accounting and legal compliance purposes.

You may request deletion of your account and associated personal data at any time by contacting us at [email protected]. Note that we may retain certain information where required by law or for legitimate business purposes such as fraud prevention.

Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict certain processing, and to receive a copy of your data in a portable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

We implement industry-standard security measures — including TLS encryption for data in transit and access controls for data at rest — to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email.

Your continued use of our website after any changes constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Meiamor [email protected]